Your potential has a place here with TTEC’s award-winning recruitment experience. As a Healthcare Customer Service Representative working remotely in Florida, you’ll be a part of bringing humanity to work, our employees have spoken. Our purpose, team, and company culture are amazing, and our Great Place to Work USA certification says it all! What will you do? Do you have a passion for helping others? Whether it’s getting answers to customers quickly, consulting on products with empathy or finding solutions to their problems with a smile, you’ll make the difference between their customer experience being merely average or exceptional. During a typical day, you will answer incoming communications from customers, and conduct research to provide answers to customers to solve their problems What you bring to the role 6 or more months of customer services experience Integrity in following HIPAA guidelines on maintaining patient privacy (just as you would expect if your private information was shared) High school diploma or equivalent Computer experience High-speed internet (>15 Mbps) while We recommend using a wired USB headset, if you already have a headset, you may also be able to use that (excluding Bluetooth headsets) Your smartphone or other iOS or Android device (iPad etc.) for your daily login What you can expect Supports your career and professional development An inclusive, community-oriented culture where giving is encouraged A global team of curious learners How much Life Guided by Our Company Values Base pay starts at $16 per hour plus performance bonus opportunities and we have a health benefits package based on your position which can include PTO, tuition reimbursement incentives, and health and wellness. Visit for more information. More about your role We are committed to ensuring you have the skills and support needed to succeed in your role throughout your career. From your first day of training, to one-on-one webcam enablement, engagement and training, to thousands of free courses to support your career growth wherever it may take you. We know that you bring with you the one essential ingredient that cannot be taught – a caring and supportive nature that will shine through while helping clients. Our TTEC community is here for you as one dynamic global family. You will report to the Team Leader. You will contribute to the success of the customer experience and the overall success of the team. About TTEC Our business is about delighting customers. That’s all we do. Since 1982, we’ve been helping businesses build engaged, happy, and profitable customer experiences powered by our blend of humanity and technology. On behalf of many of the world’s leading and premium brands, we talk, text and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, not only by providing amazing services and technology, but also through humanity. We take care to make sure all our employees feel valued, included and comfortable being themselves at work. As a global company, we know that diversity is our strength because it enables us to see things from different perspectives and enables you to add value to the table in your own unique way.

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