Telehealth Customer Service Representative

Telehealth Customer Service Representative
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Telehealth Customer Service Representative

Your potential has a place here with TTEC’s award-winning recruitment experience. As a remote healthcare customer service representative in California, you’ll be part of bringing humanity to work. Our employees have spoken. Our purpose, team, and company culture are amazing, and our Great Place to Work USA certification says it all! What will you do? Do you have a passion for helping others and giving them peace of mind? Whether it’s getting customers answers quickly, consulting on products with empathy or solving their problems with a smile, you’ll be the difference between their customer experience being average or exceptional. During a typical day, you will answer incoming communications from customers, and conduct research to provide answers to customers to solve their problems. What You Bring to the Role 6 or more months of customer service experience High school diploma or equivalent Recognize, apply and explain your product or service knowledge Computer experience High-speed Internet connection (>25 Mbps). What You Can Expect Supports your career and professional development An inclusive culture and community-oriented organization where giving back is encouraged A global team of curious lifelong learners guided by our company values ​​Base pay starts at $17.65 plus performance bonus opportunities We have a health benefits package based on your position that can include PTO, tuition reimbursement, and health and wellness incentives. Visit “> for more information. More about your role We are committed to ensuring you have the skills and support needed to be successful in your role throughout your career. From day one in training, through one-on-one webcam, engagement and training, to thousands of free training courses to support your career growth wherever it may take you. We know that you bring with you the one essential that cannot be taught – the nature of caring And the supporter who will shine while helping customers. The TTEC community is here for you as one dynamic global family. You will report to the Team Leader. You will contribute to the success of the customer experience and the overall success of the team. About TTEC Our business is about delighting customers. That’s all we do. Since 1982, we’ve been helping businesses build engaged, happy, and profitable customer experiences powered by our blend of humanity and technology. On behalf of many of the world’s leading and premium brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or condition. As a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global community. difference. We aim to reflect the communities we serve, not only by providing amazing services and technology, but also through humanity. We take care to make sure all our employees feel valued, included and comfortable being themselves at work. As a global company, we We know that diversity is our strength because it enables us to see things from different perspectives and enables you to add value to the table in your own unique way.


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