address: Supreme digital productivity specialist

location: Charlotte, North Carolina

to divide: information technology

Reports to: Director, digital productivity team

FLSA: Uncomfortable

Summary of the situation

Supreme Digital Product Specialist acts as an advanced business and training experience, and is responsible for assisting lawyers and business professionals to increase technology to enhance customer service and improve efficiency. Combining improving workflow and personal instructions, and this role fills the needs of work and technology solutions. Partners are closely specialized with practice groups and departments to present new tools, accelerate the adoption of artificial intelligence technologies, and enhance a culture of confident and effective technological use.

Main responsibilities

• Cooperation with lawyers, legal teams and departments to analyze the workflow tasks, identify shortcomings and opportunities for reinforcement, and recommending solutions that support technology.
• Providing training and training for users on company technologies, including Microsoft 365, Litera, Bighand, Microsoft Copilot, Coconsel, Westlaw Precision and other legal applications.
• Create, edit and deliver direct, registered and self -service training materials, such as rapid user guides, educational lessons, end papers, and videos.
• Facilitate the adoption of automated operating tools such as Microsoft Power Automate, Teams and SharePoint.
• Performing individual training and group sessions specifically designed to meet the specific training and needs.
• Hosting technology “clinics” to answer questions and encourage best practices.
• The report follows measuable results (time savings, adoption rates, and improving efficiency).
• Currently stay on emerging AI tools, automation and cooperation and recommend applications at the company level.
• Performing other duties as appointed by the leadership.

requirements

• The minimum of five years of experience in information technology training, business analysis, digital adoption and bachelor’s degree in information technology, education or relevant field; Or the equivalent mix of education and work experience. Prefer to try the law office.
• Strong mastery with microsoft 365, collaborative platforms, and artificial intelligence tools.
• Prefer to be familiar with legal technology programs, for example Westlaw, Co-COUNSEL and Litera, or comparable systems.
• Show educational design and powerful training skills both virtual and personal.
• Excellent communication and training capabilities, with the ability to involve both individuals and groups, including users effectively with different levels of knowledge.
• The ability to communicate with a wide range of users has proven in individual settings and assembly, creating a comfortable environment that encourages adoption and learning.
• An analytical mentality installed with the ability to measure the return on investment from training/adoption programs
• Solve creative problems and self -start with initiative and passion for efficiency and innovation.
• The team player with the ability to cooperate inside and cross. Skills of organizing and managing strong projects with the ability to reconcile multiple priorities and demands in a fast -paced environment.
• Show professional behavior and customer service.
• Flexible to work on periodic evenings, weekends, and additional work as needed and travel from time to time.

Parker Po is an equal employer and makes employment, employment, promotion and all other employees ’decisions without looking at race, color, religion, national origin, age, gender, sexual inclination, sexual identity, marital status, tender, veteran or other characteristic protected under the law.

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address: Supreme digital productivity specialist

location: Charlotte, North Carolina

to divide: information technology

Reports to: Director, digital productivity team

FLSA: Uncomfortable

Summary of the situation

Supreme Digital Product Specialist acts as an advanced business and training experience, and is responsible for assisting lawyers and business professionals to increase technology to enhance customer service and improve efficiency. Combining improving workflow and personal instructions, and this role fills the needs of work and technology solutions. Partners are closely specialized with practice groups and departments to present new tools, accelerate the adoption of artificial intelligence technologies, and enhance a culture of confident and effective technological use.

Main responsibilities

• Cooperation with lawyers, legal teams and departments to analyze the workflow tasks, identify shortcomings and opportunities for reinforcement, and recommending solutions that support technology.
• Providing training and training for users on company technologies, including Microsoft 365, Litera, Bighand, Microsoft Copilot, Coconsel, Westlaw Precision and other legal applications.
• Create, edit and deliver direct, registered and self -service training materials, such as rapid user guides, educational lessons, end papers, and videos.
• Facilitate the adoption of automated operating tools such as Microsoft Power Automate, Teams and SharePoint.
• Performing individual training and group sessions specifically designed to meet the specific training and needs.
• Hosting technology “clinics” to answer questions and encourage best practices.
• The report follows measuable results (time savings, adoption rates, and improving efficiency).
• Currently stay on emerging AI tools, automation and cooperation and recommend applications at the company level.
• Performing other duties as appointed by the leadership.

requirements

• The minimum of five years of experience in information technology training, business analysis, digital adoption and bachelor’s degree in information technology, education or relevant field; Or the equivalent mix of education and work experience. Prefer to try the law office.
• Strong mastery with microsoft 365, collaborative platforms, and artificial intelligence tools.
• Prefer to be familiar with legal technology programs, for example Westlaw, Co-COUNSEL and Litera, or comparable systems.
• Show educational design and powerful training skills both virtual and personal.
• Excellent communication and training capabilities, with the ability to involve both individuals and groups, including users effectively with different levels of knowledge.
• The ability to communicate with a wide range of users has proven in individual settings and assembly, creating a comfortable environment that encourages adoption and learning.
• An analytical mentality installed with the ability to measure the return on investment from training/adoption programs
• Solve creative problems and self -start with initiative and passion for efficiency and innovation.
• The team player with the ability to cooperate inside and cross. Skills of organizing and managing strong projects with the ability to reconcile multiple priorities and demands in a fast -paced environment.
• Show professional behavior and customer service.
• Flexible to work on periodic evenings, weekends, and additional work as needed and travel from time to time.

Parker Po is an equal employer and makes employment, employment, promotion and all other employees ’decisions without looking at race, color, religion, national origin, age, gender, sexual inclination, sexual identity, marital status, tender, veteran or other characteristic protected under the law.

About Parker Bou Adams and Bernstein LLP

For more than a century, Parker Bou, such as many of the largest companies and local governments in the southeast in transactions, organizational issues, and complex litigation. Our lawyers have extensive experience in representing customers in education, energy, financial services, government, health care, life sciences, manufacturing, real estate, sports, entertainment and technology. Parker Bo has more than 275 lawyers serving customers from eight offices in Charlotte and Rally, North Carolina; Charleston, Colombia, Greenville, Spartenberg, South Carolina; Atlanta, Georgia; Washington lawyers are classified as our offices from among the highest quality lawyers through their states, recognized for effective and effective service. The best lawyers in America list approximately 100 of our lawyers in its classifications, and are well recognized on news & world Report, Chambers USA and other evaluation publications.

Work contacts in Parker Bou Adams and Bernstein LLP

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