About us:

For more than 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, monitoring, e-discovery and analytics solutions. We securely capture and store the communications data of the world’s most regulated companies, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Although we offer competitive compensation, benefits, and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a functional builder. A place for big ideas. New challenges. Pioneering innovation. It’s a place where you can make a real impact – and get recognition for it.

We believe that great companies thrive on diversity, inclusion, and the contributions of all employees. To this end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your turn:

Global Relay is looking for a Software Asset Manager to manage and optimize the procurement, deployment, maintenance, use and disposal of software applications within our organization.

This role is vital to helping Global Relay maximize the value of its software investments while minimizing risks and costs. The successful candidate will use their experience to help build Global Relay’s Software Asset Management (SAM) practice by developing the framework, processes, procedures and tracking methodologies required to manage and control our software environment.

A software asset manager is critical to increasing efficiency, controlling costs, and mitigating risks associated with acquiring and using software.

Your responsibilities:

• Track and manage software licenses to ensure compliance and avoid overspending
• Use your analytical skills, including the ability to run reports and provide data to various stakeholders
• Providing data and insights to support strategic decisions on software investments and use
• Monitor and ensure that programs are used efficiently and identify areas for improvement and cost savings
• Establish ongoing policies and procedures regarding software acquisition, documentation, deployment, use, and decommissioning
• Cradle-to-grave software management, ensuring that software applications that are no longer needed or used are removed
• Identify and mitigate potential risks associated with software, such as security vulnerabilities and compliance issues
• Work with various stakeholders, including legal, finance and procurement, to ensure effective management of program assets
• Work with Legal and CSOC to ensure that use of the software complies with licensing agreements and legal requirements
• Assist, support, participate and carry out any software audits
• Enforce compliance with global relay security policies and global relay server and establish end-use standards and protocols
• Communicates and educates members of other functions about SAM policies, procedures, processes and practices
• Reduce the risk of security breaches, data loss, and other potential software-related issues
• Simplify licensed software deployment and management processes to improve overall efficiency

About you:

• 5+ years of direct experience in Software Asset Management (SAM), preferably in enterprise environments
• Advanced experience with enterprise SAM platforms (ServiceNow, Snow, Flexera, or similar)
• Excellent presentation and stakeholder management skills
• Demonstrate the ability to work collaboratively and independently to build processes and frameworks
• Advanced analytical and strategic thinking abilities with exceptional attention to detail
• Excellent communication skills, both verbal and written
• Professional SAM certification is preferred (IAITAM, Snow certifications or equivalent)
• Expert knowledge of MS licensing models and cloud licensing optimization

compensation:

Global Relay advertises the pay range for this role in accordance with BC pay transparency laws. Individual pay rates are determined by evaluating factors such as experience, skills, education and professional background.

The range below reflects expected annual base salary, which is just one element of our comprehensive total rewards package designed to reflect the pay philosophy, culture and values ​​of our company. We aim to foster an inspiring work environment and support the work and life rhythms of employees. We offer a comprehensive and extensive health benefits program, including virtual health care and a wellness allowance. Employees also receive allocated annual leave days, which increase based on length of service. Other benefits include: paid sick days, maternity/parenting enhancement program, corporate bonuses, and RRSP contribution matching program.

For employees based in Vancouver, we offer a subsidized meals program, thanks to our talented in-house culinary team!

British Columbia – Base Salary Range

$110,000 – $130,000 CAD

What you can expect:

At Global Relay, there is no cap on what you can achieve. It is a land of opportunities for activity, intelligence and impulsiveness. You will receive the guidance, training, and support you need to reach your career goals. You will be part of a culture that breeds creativity and rewards perseverance and hard work. You will work alongside smart, talented individuals from diverse backgrounds who have complementary knowledge and skills.

Global Relay is an equal opportunity employer committed to diversity, equity, and inclusion.

We strive to ensure that reasonable modifications, accommodations and personal time are tailored to each individual’s unique needs.

We recognize the importance of flexible working arrangements, and we encourage this in our work culture. Whether it’s flexibility in terms of working hours, work style or lifestyle, we want to make sure our employees have a healthy work-life balance. We support and value a hybrid working model that blends collaboration with the team in the office with focused time from the comfort of your home.

To learn more about our business, culture and community engagement, visit www.globalrelay.com.