Totten away Competitive salary ⏰ Full time

Opportunity

Join a fast -growing encrypted company where the front lines of our player’s experience will be. We need someone who can provide support at a global level while building and sponsoring our society-this is not just a support role, it is an opportunity to form how players try encrypted games.

Basic focus: Customer Support (60 %) | Community Management (30 %) | Business Development (10 %)

What will you do daily?

Customer support (your main responsibility)

• Deal with 40-60+ direct chat and email memory daily via Internal contact
• Solve the problems of encryption transactions, deposits/clouds, wallet problems and games inquiries
• Explining mistakes and fixing technical problems with urgency and clear communication
• Documenting solutions and building our aid center
• Keep 95 %+ CSAT and response times under 5 minutes

Community management

• Effectively moderate and engaging in dispute (Our main center), I respondedGame forums
• Extractive issues, celebration of winning, and maintaining a positive atmosphere
• Share updated updates and events and create sticky content
• Reporting the feelings of society and the player’s reactions to the weekly leadership

Growth and communication

• Publishing strategy in societies and encryption games to attract quality players
• Build relationships with Micro and MIDLE Colls In the coding games area
• Determine the partnership opportunities through the original participation

Your schedule

• 5 days/week, seizures for 8 hours (Total 40 hours)
• Flexible transformation times based on coverage needs (we will discuss during the interview)
• The weekend may be needed when rotating

You are perfect if you have:

It should be (not negotiable)

✅ Original English/fluent English Grading rules, dictation and communication
✅ 2+ years of encryption experience – You can use the portfolio actively, understand gas fees, know the difference between CEX/Dex, and follow the encoding culture
✅ Customer support experience for one year With measureable performance measures
✅ Interior efficiency (Or Zendesk/Freshdesk – Self -chat platforms)
✅ Management of the dispute community – Service servers have managed with more than 500 members
✅ A real passion for games You understand psychology and games societies

Strong preferences

⭐ Igaming/Casino/SPORTSbook (huge) experience
⭐ Knowing the perfect fair systems, House Edge, RTP
⭐ Experience with Kol Outreach or dependent marketing
⭐ Activity on Twitter Crypto, Telegram, or Bitcontalk
⭐ Understanding responsible gambling practices

What makes you stand out

• I have worked on Crypto projects or web3 projects before
• You have screen/scales that prove your support (decision time, csat, etc.)
• Societies have grown or managed online organically
• You understand the culture of M. and you can communicate with the players in an original way
• I have personally used codes or gaming platforms

How to apply (read carefully)

Send the following to (Email/app link):

1. biography Highlighting the relevant experience
2. Written responses required (This is the way we nominate – electronic applications will be rejected): A) The background of encryption (150-250 words)
   B) Igaming experience (100-200 words)
   C) Support and Community Proof (Inclusion of Links/Evidence)
   D) Response of the scenario (test your skills)“The player has deposited 0.1 ETH two hours ago, but it does not appear in his account. They are frustrated and threaten to leave a bad review. Write your response to it.”
3. • How long have you been in encryption?
   • What are the projects/protocols that you use regularly?
   • What is your participation in space? (Trading, Defi, NFTS, Societies, etc.)
4. • Any experience in online casinos, sports books or gaming platforms?
   • If no one, explain your knowledge of the industry
5. • Link to the Discord Servant, which you managed to manage or under supervision
   • Footage of support measures or customer notes
   • Examples of society’s posts/participation that you are proud of
6. Optional, but recommended:
7. • Crypto Twitter/Telegram handle
   • A portfolio of the societies that you built or managed

Why do you join us?

• Work from anywhere in the world
• Be part of the encryption games revolution
• Competitive salary commensurate with experience
• The direct impact on the growth of the company and culture
• The cooperative team that appreciates your inputs

Our recruitment process

1. Application review (We already read every studied introduction)
2. The examination call for 15 minutes (Fits culture, logistics services)
3. Skills evaluation (Live chat simulation + encryption knowledge test)
4. Final interview (Meet the team, discuss compensation)
5. Display (Rapid decisions for the appropriate candidate)

Important notes:

• The requests will be without written responses required Reject
• We give priority to quality on speed – you can take time to formulate the studied answers
• We are looking for a maximum 1-2 people, so the competition is high
• No agencies, no foreign sources use companies

Are you ready to be the hero of our players? Present now.