Netskrt grows! We are seeking Operations engineer On the basis Vancouver, British Colombia, Canada or instead in the United Kingdom, Arizona, Washington, Oregon or California Be part of the direct operations team. The direct operations team oversees the ECDN managed services, which consists of three main components: gathering smart content, gradual and distribution; Adaptive networks that benefit from connection when available; And the bridal storage memory that allows users to access the content they want locally, using applications and subscriptions they already have.

We are a very excited team devoted to providing products and services that improve customer experience when reaching the Internet video on the edge of the network. We have also developed a set of technologies between the links targeting companies that offer Wi -Fi to their customers but have a limited frequency offer.

Your primary responsibility and priority are to ensure customer excellence. As an operating engineer, you are responsible for monitoring and maintaining Netskrt systems, investigating errors in a solution, accepting infrastructure and new solutions.

The ideal candidate is a person with problem solving and has a mental mentality around customers. You should be excited not only about learning new technologies, but also about running systems and programs in the real world. You should enjoy the coherent team environment of joint responsibility, to be a team player, and a self -championship.

A successful candidate will have a distinguished record of professional experience and will flourish in an environment that requires accountability. You will be a major member of a team that understands the big photo perspective and instills the position of the first customer. This role requires flexible hours depending on the dynamic organizational needs that may include non -standard transformations, rotation on demand, and the response of the accident after working hours.

Main responsibilities:

As an operating engineer, you are responsible for monitoring, supporting and maintaining system health. Your task is to ensure that our service is very available to the final users by investigating and solving problems resulting from customers, or solutions to monitor events or internal channels. The direct operations team is located at the heart of continuous direct monitoring and reporting; Solve production problems; Building automation tools to monitor system health, implement production acceptance tests, and verify the authenticity of changes.

It will work closely and cooperate with the reliability of the United States, the United Kingdom and Canada, its development, operations and infrastructure to ensure a comprehensive approach to explore and implement preventive measures to mitigate errors as much as possible.

• Monitor events lists of juvenile lists to ensure the validity of the system
• Investigating and solving errors as part of the major accidents/accidents to solve technical breakdowns inside SLA
• Explore errors and in -depth repair in production problems to include sometimes joining bridges of direct events to explore errors and repair them with the customer
• Development and implementation of operating admission procedures for new EDGE solutions to ensure the spread of production infrastructure with the effect of the zero service
• Investigate, submitted and documenting issues
• Edge issues that have not been resolved and contact with American operating and engineering teams and Canada
• The continuous development of managed services and operational procedures to improve and maintain quality standards
• Deep analyzes and analyzes of diving and standards as part of continuous improvement initiatives to pay performance

Required qualifications, skills and experience:

• A degree in computer science or the relevant technical field
• At least 3 years experience in supporting, developing and spreading software systems on a large scale
• Successful successful experience as operations or support engineer
• A strong experience in using Linux/Unix
• A deep understanding of the Internet and network protocols (DNS, BGP)
• Experience with cache and CDN (Content Delivery Network) (Amazon, Limelight/Edgio, Akamai, Netflix, quickly)
• A good understanding of videos protocols and techniques
• Analytical mind with excellent skills to solve problems
• Classified and pronounced communication skills are excellent
• Excellent time management, communications, decision -making, offer, and organizational skills

Required qualifications:

• Expressive work experience in complicated large systems environments
• Experience with monitoring tools, for example, Zabbix, nagios
• Experience in system and server management, and large system deployment operations
• Wide knowledge of networks, safety, database and cloud systems
• Strong experience in the use of tolerant methods of errors in a widely distributed environment and high performance systems
• Training/Container Management (Kubernetes)
• Knowing the correction management, infiltration/prevention detection systems
• Cloud computing and cloud techniques (AWS, OpenStack)

Privileges:

• A competitive salary based on experience
• Stock options
• Health benefits with EAP start on the first day
• Cooperative team environment
• The distant position in the United States, the United Kingdom. WFH 3 days a week in Vancouver.