Blocs It is an adventure facility where successful companies grow.
Young entrepreneurs launch projects and expand their scope within our ecosystem, and specialized professionals realize their professional capabilities. We aim to work with talented entrepreneurs to learn and turn great ideas into profitable works.

We are now helping AI-SCALED for more than two million dollars in Tier-1 markets. The company is now focusing on converting customer retention into its most powerful growth engine.

We seek a strategy Leadership of the customer success team o Converting retaining to the growth of revenue is predictable. You will have this journey from one side to the tip-from activation, adoption, expansion and retention systems.

What will you do:

• Create a developed engine on the plane and activate it to press time.
• Ensure that each client reaches his first major landmarks (for example, two first biopsy meetings during the first month).
• Design and operation ends: customer health registration, alerts and daily savings lines.
• Participate with the product to close the Churn gap and accelerate customer accreditation.
• Pay revenues of expansion with playing books based on use, signs and hero movements.
• Work through jobs with sales to qualify customers with the highest chance of success.
• The CS (more than 5 people) team develops (5+ people) by transportation, support and success-with a culture of matches that depend on data, standards, and training.

What we are looking for:

• 5+ years Leadership or retain customer or support in Saas / Tech Scaleups.
• Roll Reducing growth in revenues from current accounts.
• Strong Numbers and patternsYou are comfortable drilling in groups, retaining information, and tools such as capacity, or after that, or tableau.
• Practical training factor – You can spend time with customers directly while designing systems that expand.
• Maher in construction Activation paths, health indicators and expansion writings This already works.
• English C1 Use daily with Global Tier-1 clients and founders.
• Knowing AI-RIVIVE products or heavy data Sales technology chimneys such as Hubspot, Salesforce or Outreach.
• DNA start starting: Extreme property, high energy, curiosity, speed, and self-organization

Preparing work and schedule

This is it Startup environment – Fast, flexible and required. This role depends on the office, with a strong leadership team and a lot of practical work under close supervision.

• It does not work to work – but you will be in line with World customers across multiple time areas (The US Pacific, Central, Australia).
• daily 10:00 Standing To start today, and Evening check -in An invitation to align.
• No night shiftsBut sometimes you will need to stay in contact later (when calling or urgent maintenance). Everything is simple covered with artificial intelligence.

What we offer:

• Work from anywhere with a completely remote setting up to your lifestyle.
• Flexible working hours that are in line with your most productive rhythm.
• Direct work with the founders who have built and left the emerging companies before.
• Stock package + competitive compensation.
• Holiday days, sick leaves and holidays.
• Flexibility, property and freedom to form the direction of customer success.

The recruitment process
We keep it simple: Human Resources Interview → Interview with CEO → Discussion of the case.

There are no random people in our team. We are all united by the desire to convert great ideas into successful business and market leadership. We are proactive, care, and directed towards the result. If you share our values ​​and have relevant experience, please send your CV. We will be happy to discuss the details of future cooperation!