Customer follow -up may be difficult if you are independent looking to drop in disturbing. It does not matter if you are ancient warriors at self -employment; Send nice reminders and Touching email base It can be anxiety stimulus. You don’t want to explode as opportunistic or annoying – unless you want to risk the customer’s loss.

It is necessary to remain relevant. You will need to find a balance between potential customers who suffer from unwanted messages with follow -up and their feeling after the stadium for one time. There are many ways to connect your message, dazzle the customer, and get a profitable disturbance. Almost 70.4 million independent In the United States of America alone, you will have to raise your game with follow -up.

The importance of follow -up to the individual

Before we dive into the methods that you can use to continue, let’s take a look at the reason for the first need to continue. Here’s why you are consistent with touch.

Reminds of your cooperation customers

The customer who is looking for a separate customer may have many applicants in queues. They may prefer to follow this process quickly and work with someone they know. You will remind them of your previous cooperation, giving them a good reason to choose you quickly over new applicants.

It shows your intention and sincerity

Customers want to work with independent and consecrated independents, especially if the party is a long -term project. The enthusiastic follow -up to potential customers will appear that you can trust it and adhere to the completion of work. This can lead to more opportunities on your way Find a more feasible work.

It adds value with each reaction

It is often not enough to tell the customer that you are interested in the required work. Sending a comprehensive follow -up to your customers shows that you are ready to add value to work by overcoming your efforts.

Distinguish you from competition

You don’t want to be just another independent Waiting for phone calls To attend. A balanced follow -up strategy ensures that chaos and emerge from competing independents.

10 tips to follow up with customers as an independent owner

Here are some ways to create a comprehensive follow -up strategy after you get it New independent customers on the plane:

1. Request to follow the favorite channels

Customers often have communication channels. These may range from social media to e -mail or even text messages. Make sure to log in and know where your customer loves to receive messages so that you don’t bother them.

2. Create a positive email subject

Adding the topic lines to emails is an effective way to attract the attention of your customer. Make sure to write attractive, interesting and positive theme lines to emerge from the competition.

❌ “I am available to work.”

✅ “Very busy? I can help!”

Here, the first topic line is relatively general and does not draw exactly the attention of the reader. While the second email admits a possible problem that the reader may face and put you forward as a solution.

❌ Please contact if you want to talk more about our meeting. “

✅ “Did you think about …?”

The second topic line acquires the reader’s attention and may provide them with an idea/new project/service they have not thought about before. The first, though, is very long. Let’s face it, your contact may be very busy and may need more incentives to return to contact.

3. Maintaining short messages and targeting

Ensure that your follow -up version is not excessively long, or you will lose the customer’s attention. Keep the follow -up short and to this point, and provide the most necessary information.

example:

Hello (name),

We have worked together (project name). I hope you are happy with the results.

I will be keen to cooperate with you again, and I really think I can help (determine what you can help).

Are you available to jump on a call next week to discuss things more?

Good greetings,

4. Include clear calls to work

As with content creation, you should include clear calls to work in your follow -up. Let the customer know how to connect to what you offer them to be disturbed.

Examples:

• Click on the reply if you have any questions.
• Are you available to jump on a call next week to discuss things more?

5. Avoid the talk of sales

Make sure not to make the follow -up look like you are attracting your services. You definitely sell your skills, but it should not come as a treatment. Instead, write it as if you were joining the work.

example:

Hello (name),

I wanted to touch on a base and see how things were the last time we talked about.

You have noticed that you are looking for someone to work on (details). I have a look and I think I will be very appropriate, especially given the success of our last cooperation.

Let me know if you think the same.

Good greetings,

6. Make it a personality

It is easy to make this error, so carefully. Add a personal touch to your follow -up, but don’t let her look very informal. After all, you are applying for a job and still want to look professional.

example:

Hello (name),

The last time we talked about, you mentioned that you are interested (the topic). Well, I listened to/reading this podcast/article and I thought I would order it along (including the link).

I really enjoyed working with you recently and I will be keen to do this again. Let me know if I can help in any upcoming projects.

Good greetings,

7. Consider periods of time

Conducting a search on where your customer is based, taking into account the time areas. You don’t want to send a message to someone late at night. Also, track the time between your follow -up. Ensure that you do not end up sending an email to the customer with continuous follow -up. Keep your emails in working hours and wait at least Five days Before sending your follow -up.

8. Create follow -up operators

This step will help you track when you need to send your follow -up. You can create time -based operators that will remind you when you are due to follow up.

The simplest solution is to set reminders in your calendar. If you are using the email marketing program, you can prepare a follow -up sequence after the parameters you specify.

9. Add value to each follow -up

When you send a follow, add value, that is, join something additional until the customer sees your dedication. You can provide an additional service or additional work, depending on the concerned party.

For example, if you are an independent writer with an experience in search engines (SOO), you can view and improve some of its current content. This has an additional benefit, which is to provide the company to another skill that may be beneficial to them.

10. Avoid e -mail explosions

Great email Independent patient But e -mail explosions should not be sent to customers (general email messages with the same message and click on customization). They will feel unwanted files and this will hurt your chances of getting disturbed.

5 common types of follow -up

Let’s take a look at some commonly used follow -up methods:

1. Follow up after the first proposal

The first follow -up is the most important. Don’t just wait once you send a proposal because there is a great opportunity for another customer stumbling on the customer with a good -time follow -up.

2. Seam

It is good to ask the customer to continue a new work. A lot of follow -up of this type can be annoying but the trick is to find a balance. The customer will admire your dedication to work.

3. Progress updates

Do not ghost your customer once you accept a job, even if the deadline is far away. Stay in contact and give them frequent updates to build credibility and confidence.

4. Touching a base after periods of lack of activity

Stay on and increase your summons with the customer by touching a base regularly. You should do this even if there is no work shown to increase your classifications with the aforementioned customer.

5. late payment requests

This is the person who does not want to write. Send a polite request if your payment is delayed for a while to remind them. You can use free online templates (for example, Settlement agreement and release template) To make your life easier.

Improving your follow -up today

Find the right balance and fall in the vehicles you always want. Touching a base with potential and current customers will assure them that you are committed to work and reliable to provide tight final dates. Independents who make a mistake when there is no work to lose in good opportunities in the future.

You can improve your follow -up game by doing a comprehensive search, talking to other independents, and asking customers about how to receive follow -up. Each unique customer prefers different means of communication. Make sure to follow the above list for effective and effective follow -up.

About the author

Jessica Day is the first director of the marketing strategy in DialPad, and she is a modern commercial communications platform that takes each type of conversation to the next level – converting conversations into opportunities through their use Free numbers from DialPad. Jessica is an expert in cooperation with multi -functional teams to implement and improve marketing efforts, for each of the company’s campaigns and customers. Jessica wrote to areas such as Warran and bizmanualz. Here is her LinkedIn.