Opportunity

Digital and Technology at University of the Arts London (UAL) is on an exciting journey, moving from a ‘classic’ IT approach to a user-centred product approach to technology. We invest in our people and the processes enabled by digital technology to develop and transform the student and staff experience at UAL.

The Head of Integration Service is a new senior leadership role within the Architecture and Data team, which plays a critical leadership role in shaping and implementing the University of the Arts London’s enterprise integration strategy. This role is responsible for driving an API-first approach to system integration, ensuring that UAL’s digital platforms are seamlessly connected, scalable and aligned with strategic priorities.

You will lead a team of integration engineers and developers, overseeing the design, development, and improvement of APIs that support business outcomes and enhance user experience. This includes managing the full lifecycle of integration services from strategy and architecture through to delivery and operational support.

The role requires close collaboration with internal stakeholders across digital, academic faculties and external partners to ensure integration solutions are robust, secure and future-proof. You will also be responsible for developing and maintaining strong supplier relationships, managing budgets, and ensuring the service evolves in line with emerging technologies and organizational needs.

Ultimately, this role is about enabling UAL to operate as a connected, data-driven organization where systems talk to each other, services are streamlined, and innovation is supported through integration.

About you

expertise

• Proven experience leading integration teams and delivering enterprise-level API solutions.

• Deep knowledge of integration platforms and iPaaS (MuleSoft, Boomi, etc.) and experience migrating from on-premises to hybrid cloud environments.
• Experience in integration architecture, API design and operational delivery.
• Excellent communication skills and the ability to communicate and collaborate effectively with colleagues at all levels of the organization, whether non-technical or technical
• Ability to lead high-performance teams and foster a culture of collaboration.

What we offer

In recognition of our employees’ hard work and contributions, we offer a wide range of benefits – please check our careers/website for more information when conditions and exclusions apply:

 34 days annual leave and two days off for volunteer work in addition to official holidays
▪ Flexible and dynamic work options available from day one
▪ Discounted medical insurance including digital GP service, treatments, inpatient treatment and day treatment
▪ Free counseling and counseling via the Employee Assistance Program (EAP)
▪ Industry-leading equal parental leave policy (6 months full salary for both parents)
 LGPS defined benefit pension scheme
 Internal training and development including apprenticeships and free places on creative courses
▪ Interest-free loans for travel and technology, discounts on gym memberships, daycare fees, eye care and much more
§ Various opportunities to attend student presentations and exhibitions

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have defined creative education. With curiosity, imagination, and intention we create work that creates lasting change for people and our planet. London is at the core of our identity, the place where we meet and exchange ideas with people from different backgrounds and cultures.

Our creative network impacts learning, culture, industry and society on a global scale. Our academics and practitioners provide creative teaching and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree courses and short courses through to postgraduate study and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

As a university, we are ranked second in the world for arts and design. We are made up of 6 colleges with unique histories and identities: Camberwell College of Art, Central Saint Martins, Chelsea College of Art, London College of Communication, London College of Fashion and Wimbledon College of Art. UAL also has 4 institutes, 5 research centres, 1 pre-degree school and 2 subsidiaries offering specialist activities.

We are a global university, with more than 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we’re proud to hold a Bronze Award from the Race Equality Charter (REC), members of the Disability Business Forum and Employers of Carers, and maintain our position as a Disability Confident Program and Living Wage employer.