Your potential has a place here with TTEC’s award-winning recruitment experience. As a bilingual healthcare customer service representative – working remotely in Spanish and English, you’ll be part of bringing humanity to work. Our TTEC work from home team has 37 preferred states of residence. We are not currently hiring from the following geographic areas: AK, CA, HI, MT or outside of the United States. Only residents of Colorado, Florida, Illinois, Massachusetts, Minnesota, New Jersey, New York, Washington, and Washington, D.C. will be considered based on specific business needs. Our employees have spoken. Our purpose, our team, our company culture are amazing, and we’re a great place to work%26reg; Certification in the US says it all! What will you do? Do you have a passion for helping others? Whether it’s getting answers to customers quickly, consulting on products with empathy or finding solutions to their problems with a smile, you’ll make the difference between their customer experience being merely average or exceptional. During a typical day, you will answer incoming communications from customers, and conduct research to provide answers to customers to solve their problems What you bring to the role Bilingual in English and Spanish 6 or more months of customer service experience Integrity in following HIPAA guidelines on maintaining patient privacy (just as you would expect if your private information was shared) High school diploma or equivalent Computer experience High-speed Internet (> 15Mbps) While we recommend using a wired USB headset, if you already have a headset, you may be able to use that (excluding Bluetooth headphones) smartphone or other IOS or Android device (iPad etc.) for your daily login. What you can expect Supportive of your career and career development An inclusive, community-oriented culture where giving is encouraged. A global team of curious lifelong learners guided by our company values ​​Base pay range of $17/hour plus performance bonus opportunities We have a health benefits package based on your position that can include PTO, tuition reimbursement, and health and wellness incentives. Visit for more information. More about your role We are committed to ensuring you have the skills and support needed to succeed in your role throughout your career. From your first day of training, to one-on-one webcam enablement, engagement and training, to thousands of free courses to support your career growth wherever it may take you. We know that you bring with you the one essential ingredient that cannot be taught – a caring and supportive nature that will shine through while helping clients. Our TTEC community is here for you as one dynamic global family. You will report to the Team Leader. You will contribute 27% to the success of the customer experience and the overall success of the team. About TTEC Our business is about delighting customers. This%27 is all we do. Since 1982, we’ve helped 27% of businesses build engaged, happy, and profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s most famous and fast-growing brands, we talk, text and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, not only by providing amazing services and technology, but also through humanity. We take care to make sure all our employees feel valued, included and comfortable being themselves at work. As a global company, we know that diversity is our strength because it enables us to see things from different perspectives and enables you to add value to the table in your own unique way.

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