artificial intelligence The disruption of artificial intelligence (AI) is already reshaping jobs in IndiaTechnology and Customer Experience (CX) sectors of the $245 billion company, and without rapid action, routine roles such as QA engineers and support agents risk rapid redundancy, Niti Aayog He said on Friday.

Aayog in a report titled “A roadmap for job creation in the AI ​​economyWhile India’s technology services sector faces the risk of significant job displacement by 2031, it also has the opportunity to create up to 4 million new jobs over the next five years, he said.

With the right skills, re-skilling and innovation pathways, India can emerge as a global hub for The first roles of artificial intelligence – From ethical AI specialists and AI coaches to sentiment analysts and AI DevOps engineers.
To turn disruption into opportunity, Niti Aayog recommended launching a project National AI Talent Missiona bold, nationally coordinated effort to transform India into the AI ​​workforce capital of the world.

Aayog’s roadmap envisions a mission-mode approach based on three key pillars: integrating AI into the education system to make AI literacy a core skill in schools, universities and vocational programmes; and building a national reskilling engine to upskill and reskill millions of technology and customer experience professionals for higher-value, AI-enabled roles; And position India as a global magnet for AI talent by retaining local talent, attracting international experts, and positioning the country as a leading destination for AI skills.

The report also called for close collaboration between the proposed India AI Talent Mission and the existing India AI Mission, along with partnerships between academia, government and industry, to create an enabling ecosystem of computing infrastructure and data availability to mold trained talent and transform them into innovators and researchers of tomorrow. Noting that India’s future in the AI ​​economy depends on taking decisive action, the report said with coordinated leadership across the government. In industry and academia, India can not only protect its workforce but also lead the shaping of global AI. India’s strength lies in its people, BVR Subrahmanyam, CEO, Niti Aayog, said while releasing the report.

“With more than 9 million technology and customer experience professionals, and the largest pool of young digital talent in the world, we have the scale and ambition.

“What we need now is urgency, vision and coordination,” Subrahmanyam said.