We are looking for a Customer Support Specialist To join our team, who will answer your emails, reviews and chat questions In all countries.
The role involves work 5 days a week 8-10 hour shiftsFully remote, no night shifts.

Lithuanian citizenship is required.

about us:
Reface is a Ukrainian product company that creates artificial intelligence applications for mobile phones. Within 5 years, our products have been downloaded over 300 million times, reached #1 on the US App Store, won Best App on Google Play, and attracted investment from Andreessen Horowitz.

About you:

• 1-2 Years of experience in a customer support role or similar position
• Strong spoken and written English skills
• Self-motivation, reliability and ability to work independently
• Strong focus on customer needs and excellent customer service skills
• High communication abilities and patience

At Reface, customer support means you:

• Support all current and future company products.
• Communicate with users via emails, App Store, Google Play.
• Ensuring that customers have the best possible experience with our brand.
• Respond to customer requests and inquiries quickly, politely and accurately
• Work closely with the product team, suggesting improvements based on customer feedback

From us:

• Competitive compensation
• Supportive and managerial team
• Remote work

We are waiting for your order 🙂