Customer Success Manager (CSM) Great discount benefits for customers, for their preferences and maximization of quality, from any type of disposal of Odoo product. Thanks to this position promoting the Odoo product, he is able to fully practice in business processes.

• Promote good health to customers and provide maximum protection products for their services company.
• Influential leads are those who recommend some type of selection of products or services offered by the company.
• Solve customers’ problem and concern about the products and services provided by companies.

Joining other companies such as marketing, finance and booming production to achieve the happy success of the controversial selling strategy.

Basics:

1. Customer Services Department:

• Renews and supports simple customer products.
• Lead generation offers and consultations are the perfect exploitation of the Odoo product.

2. Customer happiness:

• Mobilize potential customers and start the project, and contribute to enhancing these advantages.
• Communicate through sales orders, marketing, and technical techniques to provide outstanding services.

3. Key initiatives:

• Optimization and various functionalities of Odoo products.
• Organizing seminars and seminars to entertain and inform clients.

5. Experience and Feedback Analysis:

• Regular experts evaluate customers and analyze this data to improve production and services.
• Working on a commando product for new people is never complete.

6. Show the following project:

• Continuing to provide consultations and projects is the best project.
• Customers are certainly seeing the potential of Odoo and taking advantage of it.

Elitism and classification:

1. Robotics encompasses the field of residential customer success, as well as information technology through a sophisticated enterprise resource planning (ERP) system.
2. Communication and information means develop customer skills.
3. Enjoy products defined by Scrum’s Agile methodology that will transform.
4. Very complete organization, in-depth with details and analysis.
5. English is a paraphrase.

The position of Customer Success Manager involves technical knowledge, emotional intelligence and fully managing customer insights, all you have to do is successfully use Odoo and an additional business loan.