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Representative of customer support from distance – Egypt on the community phone
We look forward to expanding our support team and employing representatives to support customers who love to make us happy lines users. An advanced English language order for this role is required.
- path Customer concerns and define directions and driving calls
- Work through career To remove customer obstacles
- Guarantee Each customer has an extraordinary experience
- Understand Why do customers want to cancel and work on solutions to keep customers satisfied
- He listens For opportunities Upsell Our customers are on additional products and services that will provide them with money and solve their problems
- Calm under pressureExcellent in creating a relationship, comfortable chat with a variety of people
- Compassionate To your heart
- Capable Quickly to change
- excellent In both of them Verbal and Written English calls skills
- Multiple skilled tasks and Organizational Naturally
- expertise With Zendesk, Hubspot or a similar technology
We employ global and pay $ 6 per hour as a basic salary with additional commission capabilities
Our seizures are in the American region, and we open every day from 9 am to 9 pm EST. You can expect to work on weekends on a roundabout basis
Community phone has a culture obsessed with customers. We are looking for team members who love our products, our mission and see the first environment as a reward.
In addition to the job description, here are some features of our team members.
We can curiousity And learn in our employees. We encourage openness, contradict errors, and encourage questions for personal growth. We create a culture of continuous learning to enable our team to face challenges and excellence in their roles.
Efficiency in everything. We are working to improve resources to improve our products and provide customer experience globally. We prioritize the value on the excess, embody a vibrant spirit and stand to achieve our mission and values.
We put priority to take decisive action on deliberations, with the realization that building a world -class product requires pushing personal borders and risks. We believe that a Bias towards work It is necessary to achieve our goals and provide exceptional results for our customers.
We strive for Transparency And define direct contact priorities. This helps us to solve problems quickly and build strong relationships with our stakeholders.
We take our work seriously and see that it is a reflection for whom we are. We are always looking for ways to improve and open up to comments. We are dealing with our work with a sense of ownership and the desire to provide the best possible results. By embodying a Founder’s mentalityWe are able to achieve our goals and create exceptional products.
We appreciate a Mental care. Our customers come first, and we cooperate to provide an exceptional service. We give priority to teamwork on personal prizes, and we enhance customer -focused culture that drive our success and enhance a supportive work environment.
https://weworkremotely.com/remote-jobs/community-phone-customer-support-representative-egypt



