Have you ever wanted to work in an institution that includes one of the great world groups of cultural treasures and research materials?

Thousands of years extend from human thought and discovery, and it includes the Cambridge University Library, treasures and research materials that consist of approximately ten million books, maps, manuscripts, photographs and invaluable things.

If you focus on customers and enjoy intellectual detective work, solve all kinds of inquiries from students, academics and researchers in Cambridge, and international visitors, we would like to hear from you.

We have part -time display displayed.

As assistants of the Readers Services Library you will do

• Provide a welcome point of calling for library and visitors readers.
• Help with personal inquiries in crowded service offices, by email, phone and chat, and advice to readers about the best ways to use our groups, both printing and electronic.
• Use the library management system to carry out all aspects of the library’s business, including the issuance and return of books.
• Help or lead library and information skills activities.
• Help in inciting, training and supervising cover employees; Documenting procedures.

What are we looking for

• The enthusiasm, flexibility and a committed approach to providing the highest possible level of customer service.
• The work experience in a high level of customer service.
• Excellent communication skills.
• Comprehensive knowledge and electronic resources.
• The ability to work well under pressure.
• The ability to work without supervision and part of a team.

What we offer

• A 36 -day annual annual leave allowance for a partial time.
• An exceptional parental leave (including maternity, paternity / parents participating, adoption and shared parental leave).
• Discounts on the main retailers.
• Vocational development opportunities such as industrial discipline and access to a variety of training courses.

We welcome requests from individuals who want to look at part -time work or other flexible work arrangements.

In particular, we welcome requests from women and /or candidates from the BME background for this vacancy, as they are currently represented at this level in our section.

To advance online for this vacancies and view more information about the role, please click on the “application” above.

How to apply

For unofficial inquiries, please call Steve Stace, Customer Services Director sjs34@cam.ac.uk 01223 (3) 33148.

We welcome requests from internal candidates as a loan. Please discuss with your line manager before applying.

Date closing of the request: Sunday, October 19, 2025

Interview date: Week starts November 3, 2025

For more details, please refer to additional details.

Please select in your application, which post you submit or if you apply for both.

Please quote the VE47253 reference on your request and in any correspondence on this vacancies.

The university supports the activity of equality, diversity and inclusion and encourages requests from all sections of society.

The university is responsible for ensuring that all employees are qualified to live and work in the United Kingdom.