Number of hours per week: 37

The future of students experience begins here

In BNU, we do not do “normal”. We do not “work as usual.”

We are here to change life – not only granting degrees – and we want you to help us in rewriting the really exceptional student experience.

We are looking for a leader that changes the rules of the game to transfer the experience of our students to the next level – to create a smooth, comprehensive and unusual trip for each student, starting from his first inquiry and even long after graduating.

This is not a traditional university role. It comes to re -visualizing the student’s journey with the same creativity and response that global customer service institutions – and the combination of innovation, sympathy and operational excellence to make BNU a place where every student from every society and every personal trip feels support, appreciation and inspiration.

If you have the courage to challenge the status quo and a passion for a purposeful transformation, then this is the right moment for you.

Task

As the first chief official of our student experience, you will be the first champion of the student’s journey – the driving force behind an integrated, fast and fair experience.

you will:

• Providing the “Comprehensive Store” experience links every part of the student’s life course – starting with admission, welcoming week to luxury, professions and graduate participation
• Building strong partnerships with employers and graduates, opening paths for the success of the graduates and lifetime opportunities
• Listen first – use the student’s voice to form services and decisions across the university
• Leading a team that moves values ​​and puts inclusion, luxury and equality in its essence
• Supervising the behavior of students, protecting them and managing risks with integrity and care
• Cooperation with academic leaders to align students’ support with academic excellence and external accreditation standards
• Leadership of transformational change that improves satisfaction, employment, luxury and graduate results
• He takes responsibility for budgets, resources and employees through a variety and dynamic wallet

What looks success

You will feel your influence through:

• High grades of students’ satisfaction
• Improving job opportunities and graduate results
• Reducing gaps in grants and increasing justice among our students
• Tangant strengthening in the welfare of students and their affiliation
• Less number of complaints and a faster solution to student issues

About you

This is the role of the bold leader with a vision – a person ready to think differently and build services that really make a difference.

You will come:

• A busy record in converting customer or students experience in a complex institution that focuses on people
• Great experience in the high leadership, perfectly in higher education or a adjacent sector, with experience at at least one major contact point on the student’s trip
• A passion for innovation and technology, including smart use of artificial intelligence to improve services
• A deep and original commitment to equality, multi -sided, luxury, and employment capacity
• The ability to listen, sympathize, inspire and transform bold visions into a change in the real world
• Above all, you will see the student’s journey as a whole – and you will have the motivation and creativity to make it smooth, supportive and exceptional

Why Benu University?

In BNU, we do things differently. We look forward to the future and are not afraid, and we are not afraid to challenge standards and explore new ideas.

As part of our high -command team, you will do the following:

• Submit reports directly to the deputy advisor, and the formation of the strategy at the highest level
• Driving a portfolio where your work has an immediate and clear effect on thousands of students
• Help build a comprehensive and dynamic university culture and give students really to students
• Play a central role in achieving our mission to transform life through education

This is your chance to take advantage of everything you know about excellence in service, leadership and innovation, and apply it to something that has a deep meaning.

Chief student experience officials

At BNU, our students are at the heart of everything we do. She will be the first champion in the student’s journey – from the moment the student is applying to join us and even long graduating.

Success measures:

Student satisfaction

Reducing student complaints and problems

Improving employment

Improving postgraduate results

Reducing gaps in grants

Improving students’ welfare

you will

• Providing an integrated student experience from start to end – acceptance, welcome week, student life, luxury, job preparation, and graduates
• Building strong partnerships with employers and graduates to link students to professional paths and opportunities for lifetime
• Listen to students first and make sure that their views will help form their BNU trip
• Leading a team that provides a comprehensive and fair student experience
• Supervising the behavior of students, protection and risk management
• Cooperation with the academic leadership to align students’ support with academic excellence and accreditation requirements
• Leadership of purposeful change to enhance student satisfaction and employment results
• Budgets, Resources and employees through the student team

About you

• The first student leader who has a busy record in converting the student/client’s experience
• Significant high education in higher education has a specialized experience in at least one of the contact points on the student’s trip
• Passionate for a smooth student experience, using artificial intelligence and focusing on equality, inclusion, luxury and employment ability – you will provide a fast -response and excellent service
• You will challenge, innovate and sympathize and you will have the ability to convert visions into an effect in the real world

Join us – and the shape of the future

If you are ready to lead a bold change and create a student experience that competes with the best in the world, we want to hear from you.

For an in -depth secret conversation, please contact our executive search partner, Owen Francis at Alumni Global, via Owen.francis@alumniglobal.com

For more information, please click on what was reported above “Approval” button.