1. THIS IS AN OPEN CONTINUOUS EXAMINATION.  The
   eligible list resulting from this examination will cancel any existing list and
   may last approximately one year, but can be extended.  This
   examination may be reopened as necessary and the names of additional candidates
   merged onto the existing list according to examination score.

SUPPLEMENTAL QUESTIONNAIRE: A
properly completed Supplemental Questionnaire must be submitted with each
application. Failure to submit the Application or Supplemental Questionnaire
will result in disqualification. Applications and Supplemental Questionnaires
must be in the possession of the Human Resource Services Department by 5:00:00
p.m. on the Last Day for Filing.

This is a continuous
filing exam with filing deadlines on the following dates at 5:00:00 PM:

• Monday, August 19,
  2024
• Monday, September 9,
  2024
• Tuesday, November 19, 2024 (added 8/30/2024 imb)
• Tuesday,
  January 21, 2025 (added 1/17/2025)
• Tuesday, March 14, 2025 (added 3/14/2025)
• Tuesday, May 27, 2025 (added 4/29/2025)
• Tuesday, July 8, 2024 (added 6/27/2025)

 ***If you have previously applied or started an
application for the Child Welfare Worker II, Examination #24-6745-01, to reapply for this recruitment, please contact the
examination analyst, Ione Bell, at ione.bell@acgov.org to have your previous
application released back to you.***

SPECIAL REQUIREMENT:

*All applicants must provide a transcript which notes the number of units
and field practicum obtained for their Master’s degree. Transcripts must be
submitted at the (appointment) time of the oral examination. If the
transcript does not clearly indicate degree requirements have been fulfilled, a
letter from an accredited college or university which affirms the graduation
requirements/status must be provided.

Applicants who fail to
provide sufficient proof of their Master’s degree will be disqualified.

Bilingual Candidates are Highly Encouraged to Apply. Qualified bilingual
persons who speak English and are also fluent in: Spanish, Chinese, Vietnamese,
Cambodian, Laotian, Korean, Mien, Tagalog, Amharic, Farsi, Dari, Tigrigna,
Russian, Romanian or Sign Languages are especially encouraged to apply. There
is an additional biweekly compensation for persons in positions designated
bilingual. Qualified candidates may be tested to demonstrate
language proficiency.

*The scores and dispositions of candidates for this examination will be
merged with previous exam participants.  If you previously submitted an
application and choose to reapply, your new score/disposition will replace your
current disposition.  If you do not wish to change your score/disposition,
you are not required to reapply to this examination.  Candidates who
received a qualifying score cannot participate in the examination within six
(6) months of their disposition notice. Candidates who did not qualify may
reapply sixty (60) days from their disposition notice.  Candidates who
failed any of the exam components (i.e., oral exam), may reapply sixty (60)
days from the exam date.*

Applications and
Supplemental Questionnaires will only be accepted on-line.

EITHER I

Experience:  

The equivalent of one (1) year of full-time experience as a Child Welfare Worker I in the Alameda County classified service.

AND  

Recommendation for promotion based on recent performance evaluations.  

OR II

Education:  

Possession of a master’s degree in Social Work from an accredited school of social work, which included a supervised field placement providing social casework and counseling services to individuals and families.  

OR III

Education:  

Possession of a master’s degree from an accredited college or university in Counseling, Clinical Psychology, Sociology, Education or an equivalent field (Vocational Rehabilitation majors not acceptable).

AND

Experience:  

Satisfactory completion of two (2) semesters of supervised field work in an agency involved in the provision of direct services to families or children in one of the following or closely related areas:  child welfare, family counseling, juvenile probation, pediatric social work, alcohol and drug counseling, school social work, or school counseling.  

OR  

Experience:  

The equivalent of six (6) months full-time post baccalaureate professional work experience which involved the provision of direct services to families or children in one of the areas previously described.  

License:  

Possession of a valid California Motor Vehicle Operator’s license.  

NOTE:    The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

The most suitably qualified candidates will possess the following competencies:

Knowledge of:

• Principles of sociology and psychology relating to normal and abnormal human behavior and family and community dynamics.
• Child development and parenting skills.
• Interviewing techniques, including crisis intervention and counseling methods.
• The role of the Agency in the treatment plan and the Social Services Agency’s policies, procedures, programs and services.
• Community resources.
• Legal definitions of sexual molestation, physical abuse, general neglect, incest, failure to thrive, emotional abuse, medical neglect and other details of laws relating to child abuse reporting and other related areas of law.  

Ability to:

• Work cooperatively with varying interests and coordinate them towards achieving case plan and solving problems.
• Set limits to assist clients in taking steps toward greater self-sufficiency.
• Write clear, concise and descriptive reports under time restraints.
• Exercise sound judgment in making diagnostic risk assessments and decisions regarding placement of children.
• Deal effectively with hostile, disorganized or aggressive clients.
• Accept supervision and consultation.
• Handle high-pressure, crisis situations professionally and extract appropriate information in such situations.
• Learn and use various computer applications such as word processing and databases.

The examination will consist of the following steps:

1. A review of applicant’s application and supplemental questionnaire to verify possession of minimum requirements.  Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.
2. **A oral interview which will be weighted as 100% of the candidate’s final examination score.  The oral interview may contain situational exercises.

Candidates must attain a qualifying rating on each portion of this examination.

 WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS.

Alameda County utilizes a Civil Service Selection System founded on merit.  Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.  Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position.  Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs.

**Revised 2/27/2024 imb- Removed “virtual” as the interviews will be “in-person” interviews.

Second Administration

*If designated as a combined oral examination/hiring interview, in addition to establishing an eligibility list, the oral interviews may serve as the final selection interview for vacancies in this classification. 

The County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many employee discount, fitness and health screening programs focused on overall wellbeing.  These benefits include but are not limited to*:

For your Health & Well-Being

• Medical – HMO & PPO Plans
• Dental – HMO & PPO Plans
• Vision or Vision Reimbursement
• Share the Savings
• Basic Life Insurance
• Supplemental Life Insurance (with optional dependent coverage for eligible employees)
• Accidental Death and Dismemberment Insurance
• County Allowance Credit
• Flexible Spending Accounts – Health FSA, Dependent Care and Adoption Assistance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Voluntary Benefits – Accident Insurance, Critical Illness, Long-Term Care, Hospital Indemnity and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan – (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 12 paid holidays
• Floating Holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Catastrophic Sick Leave
• Pet Insurance
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1st United Services Credit Union

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three (3) days of management paid leave. Exempt management employees are entitled to up to eight (8) days of management paid leave.

All notices related to
County recruitments for which you have applied will be sent/delivered via
email. Please add @jobaps.com, @acgov.org,
Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as
accepted addresses to any email blocking or spam filtering program you may use.
If you do not do this, your email blocking or spam filtering program may block
receipt of the notices regarding your application for recruitments. You are
also strongly advised to regularly log into your County of Alameda online
application account to check for notices that may have been sent to you. All
email notices that will be sent to you will also be kept in your personal
online application account. You will be able to view all of your notices in
your online application account by clicking on the “My applications”
button on the Current Job Openings page.

Please take the steps
recommended above to ensure you do not miss any notices about a recruitment for
which you have applied. The County of Alameda is not responsible for notices
that are not read, received or accessed by any applicant for a County
recruitment.

NOTE: All notices are
generated through an automated email notification system. Replies to the email
boxes Noreply@jobaps.com and noreplyalamedacountyhr@acgov.org are
routed to unmonitored mailboxes. If you have questions, please go to our
website at www.acgov.org/hrs. You
may also contact the Human Resources Analyst listed on the job announcement for
the recruitment for which you have applied.

Ione Bell | Human Resources Analyst

Human Resource Services, County of Alameda

(510) 272-6456 | Ione.bell@acgov.org

www.acgov.org/hrs

DISASTER SERVICE WORKER

All Alameda County employees are designated Disaster Service
Workers through state and local law.  Employment with the County requires
the affirmation of a loyalty oath to this effect. Employees are required to
report to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

Alameda County has a diverse workforce, that is representative of
the communities we serve and is proud to be an equal opportunity employer.
All aspects of employment are based on merit, competence, performance and
business need. Alameda County does not discriminate in employment on the basis
of, race, color, religion, sex (including pregnancy and gender identity),
national origin, political affiliation, sexual orientation, marital status, disability,
genetic information, age, membership in an employee organization, retaliation,
parental status, military service, or other non-merit factors protected under
federal, state and local law. Alameda County celebrates diversity and is
committed to creating an inclusive, and welcoming workplace environment.