NogigDDy is looking for a pre -emptive account manager and a customer level to join our distant team. In this role, you will build and preserve relations with our customers, ensure their needs and provide exceptional service. This position is ideal for a person who yearns for the start of his career in accounting and customer service. A university degree is not required, but strong communication skills and passion for helping customers are necessary.

Main responsibilities:

• Customer relationship management: building and maintaining strong relationships with customers, understanding their needs and ensuring their satisfaction.
• Communication: serve as the main contact point for customers, address their inquiries, interests and requests immediately and effectively.
• Account Format: Help Customer Accounts, including preparing new accounts, managing renovations, and guaranteeing all customer information.
• Problem solution: identifying and solving customer problems in a proactive manner, and ensuring a positive customer experience.
• Reports: Preparing and submitting regular reports on account performance, customer reactions, and service improvements.
• Cooperation: Work closely with the internal teams, including sales, marketing and customer support, to ensure that customer needs meet.
• Onceding: Help operate new customers, and provide them with the resources and information needed to start.
• Comments collection: Collecting and transferring customer comments to improve our services and customer experience.

Skills and qualifications:

• Communication skills: exceptional oral and written communication skills.
• Customer service skills: a strong ability to understand and meet the needs of the customer.
• Organizational skills: the ability to manage multiple tasks and determine their priorities effectively.
• Skills of dealing with others: a strong ability to build and maintain relationships with clients and team members.
• Problem solution: the ability to effectively address and solve customer problems.
• Time management: a strong ability to manage time and meet the deadlines.
• Technical skills: basic efficiency with Microsoft Office Suite (Word, Excel, Outlook) and CRM software.

Favorite experience:

• Experience in customer service, sales, or relevant field is an advantage but not required.
• Knowledge of CRM software and account management tools are plus.
• Previous experience with economics platforms or subversive applications is excessive.

education:

• High school diploma or its equivalent.
• Certificates or courses related to customer service, sales, or account management are useful but not required.

Work conditions:

• Working remotely: a long floor, allowing flexibility at the workplace.
• Cooperation: regular virtual meetings and communications with sales and support teams.
• Tools: Use of various communication and cooperation tools, such as e -mail, video conferences and CRM programs.

Salary range:

• $ 20 to $ 27 per hour, depending on experience and qualifications.

NogigDDy is looking for a pre -emptive account manager and a customer level to join our distant team. In this role, you will build and preserve relations with our customers, ensure their needs and provide exceptional service. This position is ideal for a person who yearns for the start of his career in accounting and customer service. A university degree is not required, but strong communication skills and passion for helping customers are necessary.

Main responsibilities:

• Customer relationship management: building and maintaining strong relationships with customers, understanding their needs and ensuring their satisfaction.
• Communication: serve as the main contact point for customers, address their inquiries, interests and requests immediately and effectively.
• Account Format: Help Customer Accounts, including preparing new accounts, managing renovations, and guaranteeing all customer information.
• Problem solution: identifying and solving customer problems in a proactive manner, and ensuring a positive customer experience.
• Reports: Preparing and submitting regular reports on account performance, customer reactions, and service improvements.
• Cooperation: Work closely with the internal teams, including sales, marketing and customer support, to ensure that customer needs meet.
• Onceding: Help operate new customers, and provide them with the resources and information needed to start.
• Comments collection: Collecting and transferring customer comments to improve our services and customer experience.

Skills and qualifications:

• Communication skills: exceptional oral and written communication skills.
• Customer service skills: a strong ability to understand and meet the needs of the customer.
• Organizational skills: the ability to manage multiple tasks and determine their priorities effectively.
• Skills of dealing with others: a strong ability to build and maintain relationships with clients and team members.
• Problem solution: the ability to effectively address and solve customer problems.
• Time management: a strong ability to manage time and meet the deadlines.
• Technical skills: basic efficiency with Microsoft Office Suite (Word, Excel, Outlook) and CRM software.

Favorite experience:

• Experience in customer service, sales, or relevant field is an advantage but not required.
• Knowledge of CRM software and account management tools are plus.
• Previous experience with economics platforms or subversive applications is excessive.

education:

• High school diploma or its equivalent.
• Certificates or courses related to customer service, sales, or account management are useful but not required.

Work conditions:

• Working remotely: a long floor, allowing flexibility at the workplace.
• Cooperation: regular virtual meetings and communications with sales and support teams.
• Tools: Use of various communication and cooperation tools, such as e -mail, video conferences and CRM programs.

Salary range:

• $ 20 to $ 27 per hour, depending on experience and qualifications.