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🚀 Garden quality and quality trainees at Job & Talent | By engineering jobs and talents
uncovered
How we have carried out high -quality assistance in the difference while Job & Talent Engineering changed its structure.
Written by Alba Heriz and Ivan de Vio Perez
Do you remember that in my country? Previous article Did you give some hints about the changes that occurred in JT?
Just a short summary: changes in product, communication and operations; Changes in the company’s organization, as well as multiple changes in team employees.
Of course, every change brings transformations and turns. It takes some time and extra effort to reach a specific stability and safety. Both at the same time are very precious and very relative.
Meanwhile, the Job & Talent Engineering structure significantly changed. How did we face this challenge to make our new quality approach to quality management? Read!
Global changes
Job & Talent was redefined by the end of the Operations Department. The reason behind this is to enhance the vertical engineering and the product. This new approach gave reasons to create two new sectors. Some old teams were combined, some are divided while others were created – from scratch.
My colleague Cyprian Å‚akomy sheds more light on the process in these two articles:
During the next two months, our application will be subject to deep redesign. Not only the user interface, but also UX will be changed. Also, there will be significant changes such as login or access to some sections without creating an account, a list of opportunities named “Feeding jobs”Etc. Anyone knows the app in advance will only realize all this by opening it.
On the other hand, our internal product that has been created to manage candidates and employees will also be subject to major changes. We have made our constant interest in user comments aware of their needs.
Although two systems are maintained at the same time and the effort it requires, we can say it was a great decision and we think we are on the right track.
Quality assistance changes
At Job & Talent, we go to quality with a help approach. For example, as a coach, or his teacher if you will, he cooperates with each member of any team; With the commitment to implement the graceful and comprehensive test habits.
If we look at the amount of the engineering and product team growth, we will clearly see the need for the quality of the quality team as well. So, we went from one QA to six. All this with different experiences and experiences, but with a clear common vision of what we understand as quality.
The first foundation was Evan as the team manager. He was responsible for identifying and leading the new team strategy. That is why I invited him to tell us more about this landing!
Ivan’s story
Hello, Ivan speaks. She arrived at the company at some point, coinciding with one of the most beautiful moments of Alba’s life … the birth of her son.
The company has a strong vision on how to lead the quality assurance team. In short, the quality must grow from the difference, not from individuals. Each team appointed one member as a high -quality gardener, the person who “seeds” of quality procedures within the teams, as Alba explained in the previous article.
I came from a different perspective about the management of quality assurance teams. In this approach, each team had a special test that took care of quality. This new approach, however, made me fall in love with her.
There is no quality guarantee team that can guide me, which makes my new work attractive, but at the same time, it is not its easiest. I realized that working with the gardeners is a good way to start, but if you want to help them, it is impossible without working side by side, guiding/guiding them, or giving them room for quality experience. There are many of them guided by only one person.
In my view, the best option to address this was to create a quality assurance team that helped me reach all the teams, which had the same way to think, and most importantly, I shared my passion. This is how she created the role of quality coach to form a new quality assurance team.
What do you mean by quality coach?
First of all, we must admit that we are severely affected Ann Mary Chart role. In our case, the role arises from the need to create a character closer to the quality of the quality assigned in each team so that it can be directed and supported.
At the same time, the coach can work with them and the team they belong to, and collectively enhance quality through facilitation, education, experimentation and perception.
As a high -quality coach, it is good to have a wide range of skills:
- note – Watch and monitor the current state and the process of finding gaps or maintaining the quality of the process and the product and improving it.
- Good listener – Listening to quality guarantees is necessary to understand and study the current situation.
- Knowledge of the field – Along with understanding your product and customers, it is very important in connecting points and thinking about job dependencies.
- Creating culture/mentality/operations – You lead the quality, and you are the person who needs to create the three main columns of quality: culture, mental and practical.
- Risk analysis – Study the edges, dependency, and analyze the effect on the result.
- Poisoning – You need to work as a client defender, understand developer pain points, compatibility with business, designers and stakeholders.
- Technical skills – You do not need icon functions, but you need to create tools that help developers to improve their code.
How did it affect the quality gardeners?
You cannot force a flower to grow, and therefore you cannot force the team to work in quality. You need to give them a goal. You need to facilitate tools and give them information and explanation. You need to solve their doubts. Only then, will they start growing.
For this reason, the first thing we did is to give them a way to reach the goal of improving our quality. We called this path a journey of quality guarantee. A quarterly plan decided by the team, allowing them to focus on improving many quality initiatives, step by step.
Next time, we will expand on the issue of quality guarantee journey.
New quality help tools for everyone
A quality guarantee journey presented us with a new “tools” framework. Through quality coaches cooperation, quality gardeners can share these tools with their teams to facilitate the most improved learning and work.
One of the first teams received is the automated operating tool. It allowed all the teams to carry out the automation test from one to the party regardless of the environment. It also allows the team to share the responsibility for creating an automation text. Now, the rear interface developers can create text programs that can be used by iOS developers. Or Android developers can create them to implement it on the background web page. Thanks to this, the silos began to disappear.
The team also received a tool that allows them to manage all tests and improvements in one place. Aside from the test management, you can also review functional coverage. The tool is also connected to the previous automation tool.
Unified scales help the difference to measure their quality and know whether or not. In this case, the difference realized that the available information was very general. The scales are continuously improved to bring information that may be of basic value.
Other tools, even if they are not based on something tangible, improve the way of working, such as the update Definition of doing itEtc. As you can see, during the past few months, we have never been bored.
Time and coordination of the gardeners in the two weeks
As the participants in the gardener meeting increased every two weeks, it became overwhelming to maintain the old coordination based on the participation of the accomplished work and a discussion on a specific topic.
As a result, we decided that the meetings every two weeks will be shorter, and they will be registered and will be a platform for sharing any related experience in the quality of a member of the forum.
This can be dealt with in several different ways, and if you give the team autonomy, you create a supportive and exciting educational environment. We are working to stimulate those present as much as possible during these meetings, yet we know that it will take some time.
How to work along with the gardeners
Each vertical possibility has made the QA coach easy to work more closely with the gardeners.
Each tribe or tribe has identified a different way to work with a quality guarantee coach, however, there is a great similarity in the celebrations such as the match and attachment to the knee regarding the quality guarantee trip. There are also 1-un-1S between the gardeners and quality assurance coaches in order to comply with the quality initiatives implemented in the teams.
conclusion
If we look back, the idea behind the quality gardeners has changed significantly. We would like to see more than a development dependent on the different needs that have arisen along the way.
At the same time, it is difficult not to feel a specific nostalgia or find some changes that are difficult to adapt to. However, all this led me to an ongoing educational process where listening and transcending the key words were.
It also strengthened my opinion about the working groups like these within the organization; You must multiply! At least in my experience, I think the correct approach strongly encourages the feeling of belonging, respect, teamwork and many other positive values ​​with a great impact within the company.
📌 Read more at: Source
Explore more: #Garden #quality #quality #trainees #Job #Talent #engineering #jobs #talents
Authored by Job&Talent Engineering on 2023-03-14 22:36:00
Source Feed: Job&Talent Engineering – Medium
🚀 Garden quality and quality trainees at Job & Talent | By engineering jobs and talents
shared
How we have carried out high -quality assistance in the difference while Job & Talent Engineering changed its structure.
Written by Alba Heriz and Ivan de Vio Perez
Do you remember that in my country? Previous article Did you give some hints about the changes that occurred in JT?
Just a short summary: changes in product, communication and operations; Changes in the company’s organization, as well as multiple changes in team employees.
Of course, every change brings transformations and turns. It takes some time and extra effort to reach a specific stability and safety. Both at the same time are very precious and very relative.
Meanwhile, the Job & Talent Engineering structure significantly changed. How did we face this challenge to make our new quality approach to quality management? Read!
Global changes
Job & Talent was redefined by the end of the Operations Department. The reason behind this is to enhance the vertical engineering and the product. This new approach gave reasons to create two new sectors. Some old teams were combined, some are divided while others were created – from scratch.
My colleague Cyprian Å‚akomy sheds more light on the process in these two articles:
During the next two months, our application will be subject to deep redesign. Not only the user interface, but also UX will be changed. Also, there will be significant changes such as login or access to some sections without creating an account, a list of opportunities named “Feeding jobs”Etc. Anyone knows the app in advance will only realize all this by opening it.
On the other hand, our internal product that has been created to manage candidates and employees will also be subject to major changes. We have made our constant interest in user comments aware of their needs.
Although two systems are maintained at the same time and the effort it requires, we can say it was a great decision and we think we are on the right track.
Quality assistance changes
At Job & Talent, we go to quality with a help approach. For example, as a coach, or his teacher if you will, he cooperates with each member of any team; With the commitment to implement the graceful and comprehensive test habits.
If we look at the amount of the engineering and product team growth, we will clearly see the need for the quality of the quality team as well. So, we went from one QA to six. All this with different experiences and experiences, but with a clear common vision of what we understand as quality.
The first foundation was Evan as the team manager. He was responsible for identifying and leading the new team strategy. That is why I invited him to tell us more about this landing!
Ivan’s story
Hello, Ivan speaks. She arrived at the company at some point, coinciding with one of the most beautiful moments of Alba’s life … the birth of her son.
The company has a strong vision on how to lead the quality assurance team. In short, the quality must grow from the difference, not from individuals. Each team appointed one member as a high -quality gardener, the person who “seeds” of quality procedures within the teams, as Alba explained in the previous article.
I came from a different perspective about the management of quality assurance teams. In this approach, each team had a special test that took care of quality. This new approach, however, made me fall in love with her.
There is no quality guarantee team that can guide me, which makes my new work attractive, but at the same time, it is not its easiest. I realized that working with the gardeners is a good way to start, but if you want to help them, it is impossible without working side by side, guiding/guiding them, or giving them room for quality experience. There are many of them guided by only one person.
In my view, the best option to address this was to create a quality assurance team that helped me reach all the teams, which had the same way to think, and most importantly, I shared my passion. This is how she created the role of quality coach to form a new quality assurance team.
What do you mean by quality coach?
First of all, we must admit that we are severely affected Ann Mary Chart role. In our case, the role arises from the need to create a character closer to the quality of the quality assigned in each team so that it can be directed and supported.
At the same time, the coach can work with them and the team they belong to, and collectively enhance quality through facilitation, education, experimentation and perception.
As a high -quality coach, it is good to have a wide range of skills:
- note – Watch and monitor the current state and the process of finding gaps or maintaining the quality of the process and the product and improving it.
- Good listener – Listening to quality guarantees is necessary to understand and study the current situation.
- Knowledge of the field – Along with understanding your product and customers, it is very important in connecting points and thinking about job dependencies.
- Creating culture/mentality/operations – You lead the quality, and you are the person who needs to create the three main columns of quality: culture, mental and practical.
- Risk analysis – Study the edges, dependency, and analyze the effect on the result.
- Poisoning – You need to work as a client defender, understand developer pain points, compatibility with business, designers and stakeholders.
- Technical skills – You do not need icon functions, but you need to create tools that help developers to improve their code.
How did it affect the quality gardeners?
You cannot force a flower to grow, and therefore you cannot force the team to work in quality. You need to give them a goal. You need to facilitate tools and give them information and explanation. You need to solve their doubts. Only then, will they start growing.
For this reason, the first thing we did is to give them a way to reach the goal of improving our quality. We called this path a journey of quality guarantee. A quarterly plan decided by the team, allowing them to focus on improving many quality initiatives, step by step.
Next time, we will expand on the issue of quality guarantee journey.
New quality help tools for everyone
A quality guarantee journey presented us with a new “tools” framework. Through quality coaches cooperation, quality gardeners can share these tools with their teams to facilitate the most improved learning and work.
One of the first teams received is the automated operating tool. It allowed all the teams to carry out the automation test from one to the party regardless of the environment. It also allows the team to share the responsibility for creating an automation text. Now, the rear interface developers can create text programs that can be used by iOS developers. Or Android developers can create them to implement it on the background web page. Thanks to this, the silos began to disappear.
The team also received a tool that allows them to manage all tests and improvements in one place. Aside from the test management, you can also review functional coverage. The tool is also connected to the previous automation tool.
Unified scales help the difference to measure their quality and know whether or not. In this case, the difference realized that the available information was very general. The scales are continuously improved to bring information that may be of basic value.
Other tools, even if they are not based on something tangible, improve the way of working, such as the update Definition of doing itEtc. As you can see, during the past few months, we have never been bored.
Time and coordination of the gardeners in the two weeks
As the participants in the gardener meeting increased every two weeks, it became overwhelming to maintain the old coordination based on the participation of the accomplished work and a discussion on a specific topic.
As a result, we decided that the meetings every two weeks will be shorter, and they will be registered and will be a platform for sharing any related experience in the quality of a member of the forum.
This can be dealt with in several different ways, and if you give the team autonomy, you create a supportive and exciting educational environment. We are working to stimulate those present as much as possible during these meetings, yet we know that it will take some time.
How to work along with the gardeners
Each vertical possibility has made the QA coach easy to work more closely with the gardeners.
Each tribe or tribe has identified a different way to work with a quality guarantee coach, however, there is a great similarity in the celebrations such as the match and attachment to the knee regarding the quality guarantee trip. There are also 1-un-1S between the gardeners and quality assurance coaches in order to comply with the quality initiatives implemented in the teams.
conclusion
If we look back, the idea behind the quality gardeners has changed significantly. We would like to see more than a development dependent on the different needs that have arisen along the way.
At the same time, it is difficult not to feel a specific nostalgia or find some changes that are difficult to adapt to. However, all this led me to an ongoing educational process where listening and transcending the key words were.
It also strengthened my opinion about the working groups like these within the organization; You must multiply! At least in my experience, I think the correct approach strongly encourages the feeling of belonging, respect, teamwork and many other positive values ​​with a great impact within the company.
🔗 Read more at: Source
Explore more: #Garden #quality #quality #trainees #Job #Talent #engineering #jobs #talents
📰 Published by Job&Talent Engineering on 2023-03-14 22:36:00
Via Job&Talent Engineering – Medium
